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Retailers seeking a unique customer experience for each shopper often favor quantitative data. But the secret to successful personalization across channels usually hiding in the knowledge and experience of sales associates who spent years talking to customers in-store.
Can AI Drive More Ethical Retail?
A few years ago Samantha Zirkin and her husband took their two young children and traveled around the world volunteering at orphanages, schools, and homes for abandoned or abused children….
A Recipe for Retailers That Want Their Mojo Back
The last thing on my mind when I got to NRF 2018: Retail’s Big Show was buying jeans, but that changed when James Curleigh, president of…
The Rockport Group Goes Live with SAP Fashion Management
WALLDORF — SAP SE (NYSE: SAP) today announced that The Rockport Group, a global premier comfort shoe brand, has gone live with the SAP Fashion Management application to…
Fossil’s Path to Personalization is Paved with Technology
Fossil Group is on a quest to build closer relationships with its customers and is leveraging technology to get there. “Our target audience is millennials…
How Under Armour’s Digital Transformation Will Improve Your Health
Many great companies are born by solving a singular, widespread problem. For Under Armour, that singular problem was sweat. The innovative, moisture wicking athletic undergarments…
Extended Supply Chain: What Are We Really Thinking About?
Omnichannel is a marvelous thing, and all cogs in the retail mechanism play a part. But when it comes to actual fulfillment, it’s up to…
SAP Releases Retail Planning Software
NEW YORK — SAP SE (NYSE: SAP) today announced the release of the SAP Merchandise Planning for Retail application, which enables retailers to plan more easily…
Brooks Brothers and Leading Global Companies Choose SAP Fashion Management for Vertical Integration of Manufacturing, Wholesale and Retail Operations
NEW YORK — SAP SE (NYSE: SAP) today announced that several new companies globally have recently chosen the SAP Fashion Management application. SAP Fashion Management, launched in January…
Three Key Holiday Shopping Trends for Retailers to Use in 2016
As retailers weather the holiday shopping season, they can learn a lot about consumer buying behavior to prepare for next year’s holiday season. NRF President…
Retail Trends 2015: Emerging Complexity Demands Simple Solutions
It’s only January, but industry insiders are already buzzing about the latest innovations coming out of CES and, most recently, NRF’s BIG Show 2015 in…
Retail’s Big Show 2015: Economics, Innovations, and CIO Priorities in Retail
Monday morning at Retail’s Big Show 2015 began with a lesson on economics.
Burberry and Ulta Beauty Mobilize with Clienteling
Angela Ahrendts, the Apple executive and former Burberry CEO, is known for using technology to break down the silos between online and brick-and-mortar sales. This…
The Bank of the Future is in Retail with Omni-Channel Mobile Payment
The annual National Retail Federation (NRF) 104th Annual Convention and EXPO, “Retail’s BIG Show,” takes place in New York in January and one of the…
SAP Plans Assortment Planning Tool for the Connected Retailer
NEW YORK — In the age of the empowered consumer, shoppers have higher expectations of retailers, and require fresh, compelling assortments to stay engaged and…
Healthy Eating: 50% More Trendy
Healthy eating is not just a new year’s resolution. A social sentiment analysis by SAP identified tasty and techy trends among grocery shoppers.
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