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Delivery is a promising frontier for retail, but without a satisfying customer experience — or a deeper connection with the customer — each parcel dropped…
Three Ways You Can Get the Most Out of Purpose
Google Cloud, Tory Burch and SAP discuss three ways to help ensure that your drive for purpose is successful.
Brands With Purpose Are the Big Winners in Retail
The National Retail Federation (NRF) has been around for over a century and represents the 42 million Americans working in retail today. It also hosts…
The AI Hype Cycle Is Over: Three Ways AI Will Transform Customers’ Experience
Artificial intelligence (AI) technology has been hot for several years, and it looks like that promise is about to be realized in at least one…
Hats Off to a New Era In Baseball Caps and Customer Experience
Almost 100 years ago, New Era started making men’s “Gatsby” caps in Buffalo, New York. The company quickly switched its focus to manufacturing baseball caps…
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