Getting the employee experience right has become the credo of every company in search of peak business performance. Now a new diagnostic tool called the…
SAP TechEd Sneak Preview: Q&A with SAP CTO Juergen Mueller
With SAP TechEd season upon us in a few weeks, I reached out to Juergen Mueller, member of the Executive Board and chief technology officer…
How to Measure Experience and Reap Its Rewards
Delivering great experiences to customers, donors, employees, and others requires a complete view of your organization — and that requires both operational data (O-data) and…
Craft Beer Drinkers Get a Taste of Industry 4.0 Intelligence
Nothing quenches the thirst of craft beer drinkers more than an intelligent valve. Yes, you heard right. With craft beer accounting for more than 24…
SAP Personalizes Support and Services for the Intelligent Enterprise
In an exclusive interview, Andreas Heckmann, executive vice president and head of Customer Success Services at SAP, explains the fundamental evolution of the company’s award-winning…
Composing the Perfect User Experience: Three Steps for IT Leaders
To deliver the perfect experience – to customers, employees, and partners – you must provide the best tools for the job. Meeting this requirement demands…
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