In an exclusive interview, Andreas Heckmann, executive vice president and head of Customer Success Services at SAP, explains the fundamental evolution of the company’s award-winning…
Composing the Perfect User Experience: Three Steps for IT Leaders
To deliver the perfect experience – to customers, employees, and partners – you must provide the best tools for the job. Meeting this requirement demands…
Three Marketing Principles to Improve Employee Experience and Drive Business Results
People are the greatest assets for any organization in any industry. Whether it be customers, employees, or partners, people are the key drivers of success….
Scaling Impact for Equality and Education at SAPPHIRE NOW
Earlier this year, the SAP Next-Gen program launched global agendas for gender and partnerships to help achieve the 17 UN Sustainable Development Goals (SDGs). At…
How to Better Focus on People Through Cutting-Edge Tech
Digital transformation is crucial to survival in retail, according to the CEO of the world’s largest retailer. That’s because real-time analytics, AI, VR and other high-tech offer distinct advantages — and help keep the focus on people.
Intelligent Coffee Closes Gap In Experience Economy
The Intelligent Coffee Experience was among the most energizing (literally) showcases I visited during last week’s SAPPHIRE NOW and ASUG Annual Conference. As welcoming as…
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