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Starting November 4, 2017, you may choose a more complex, safer password for SAP Support Portal and SAP ONE Support Launchpad. It must be at…
Add New Expert Chat Tile to Your SAP ONE Support Launchpad Home Page Today
Expert Chat helps customers resolve incidents nearly twice as fast as traditional SAP support channels. Get help quickly with the new tile. Adding the Tile…
Follow Up Statement: Availability of SAP ONE Support Launchpad
This message is a follow-up with regards to availability of the SAP ONE Support Launchpad as announced in a statement on February 28, 2017. We…
New SAP Cloud Trust Center Delivers on Transparency, Security and Compliance in the Cloud
WALLDORF — SAP SE (NYSE: SAP) today announced the SAP Cloud Trust Center site, a public website that offers real-time information on the current operations…
Expert Chat Service Provides SAP Customers with Access to Live, Real-Time Support Options
WALLDORF — SAP SE (NYSE: SAP) today announced that it is continuing to help businesses “run live” with its Next-Generation Support approach. The Expert Chat…
Help us improve your experience getting support
Do you use the SAP Support Portal and the SAP ONE Support Launchpad to solve issues your company faces with its SAP products? If so,…
SAP statement for recent limited availability of the SAP ONE Support Launchpad
Dear service and support user, This message is to follow up on customer reports regarding service interruptions and slow application performance over the last couple…
Enterprise Support Report – now available for SAP Cloud solutions in SAP ONE Support Launchpad
The new fully automated SAP Enterprise Support Report has been released in the SAP ONE Support Launchpad. The Enterprise Support Report can be launched through the Support Report Document tile on the homepage…
SAP ONE Support Expansion Effective January 31, 2017
The proven SAP ONE Support program now includes SAP Cloud solutions from Concur, SAP Ariba and SAP Fieldglass and a rich set of new options…
SAP SuccessFactors Customers Only: You spoke. We listened: Participate in the Beta program for the New SAP Cloud Availability
Based on your feedback, and our commitment to regularly innovate, we’ve designed a new, more intuitive, more complete dashboard first available to SAP SuccessFactors customers….
New Color Scheme for SAP ONE Support Launchpad
The next SAP ONE Support Launchpad release on November 12th will bring a host of new features, but the most obvious change will be the…
2017 Release Dates for the SAP Support Applications
The 2017 release dates for the support applications in the SAP ONE Support Launchpad have been scheduled. While we go to any lengths to avoid…
Important Information: Review Your S-user ID Profile
The SAP ONE Support Launchpad now features additional fields, e.g. for your mobile phone number. Ensuring your contact details are correct and up-to-date is important…
Sunset of S-user ID Self-Service Request
SAP has retired the S-user self-registration. The S-user ID is a unique number that SAP uses for identification of customers, especially those who want to…
Get Faster Answers to Support Questions with Chat
Did you know that you can streamline your problem-resolution process by using our new Chat functionality? Chat is built right into the incident form for…
Sunset of the SAP Support Portal Newsletter
The SAP Support Portal newsletter has been a familiar item in your mailbox for many years. By listing updates about your incidents and important SAP…
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