The way we work in today’s modern landscape is not all that different from how honeybee colonies have operated since the beginning of time. While…
Building a World of Intelligent Enterprises, One Customer Success at a Time
No one can predict the unpredictable, but becoming an intelligent enterprise is certainly helping businesses take on new opportunities and risks that may come their…
SAP for Me: Your Personal Digital Companion
By now we all know that the amount of digital data at our fingertips is countless and only continues to increase. However, while access to…
Delivering True Customer Success Requires Flipping the Engagement Model
Ten years ago, the term “customer success” meant little in the IT and services industry. Sure, all organizations wanted to support their customers and provide…
End-to-End Hybrid Operations: Making Room for Current and Future Investments
The number of systems underlying the fundamental structure of a house is astounding – and it’s only growing. From HVAC systems and water heaters to…
Safeguarding: A Multifaceted Inspection of the Intelligent Enterprise Foundation
The foundational structure is, by far, the most essential part of a house. It’s the one element that helps ensure that the building stands tall…
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