The pace of innovation for human resources (HR) is at an all-time high. Businesses and HR leaders recognize that a motivated, productive, and engaged workforce…
Naps, BBQs, and Family Parties in the Workplace
Alejandro Castro Ruiz was thrilled to land his first job at a U.S. Fortune 500 company immediately after college. His upward trajectory in corporate America…
Customers Who Feel Understood Shop More, Complain Less
By measuring customer experiences and understanding emotions, one Brazilian retailer is beating large competitors and maintaining brand relevance. If you’ve ever spent time in Rio,…
Top 2020 AI Trends: Why People Actually Want More Machines in the Workplace
Artificial intelligence (AI) and machine learning will soon be everywhere, and we will learn to love them for all the right reasons. That is my…
NBA CHRO Reveals How the Organization Keeps Its Best Talent
Although the NBA brand is one of the most recognizable brands in the world, the size of the organization’s workforce may surprise many fans due…
Why Every Company Should Be an Experience Company
SAP understands the power of a strong customer experience.
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