Headquartered in Ittigen and employing roughly 20,000 people, Swisscom is one of Switzerland’s top telecommunications and IT companies. Here, Jochen Kranzdorf, solution architect for SAP…
How to Not Win Customers for Life
The experience economy is here, but sadly not everyone is ready for it. Only fourth-generation customer relationship management (CRM) can deliver personalized digital commerce experiences….
Adaptive Assistance for Improved Well-Being and Productivity at Work
With over 45 years of experience and expertise in 25 industries, SAP is in a unique position to help customers transform their business into intelligent…
Too Long; Didn’t Read: How a New Generation is Changing User Assistance
User assistance (UA) is cropping up in the most unlikely ways. Formerly called “documentation,” user assistance now goes way beyond flat text to include more…
SAP Design Talk: Designing Big Games
Modern, open-ended video games dazzle players with exciting and immersive experiences: Ubisoft’s Matthew Tomkinson talks to SAP about how they do it. Big-budget, technically sophisticated…
SAP Expands User Experience Across All-Analytics Platform
GRAPEVINE, Texas — SAP SE (NYSE: SAP) today announced the SAP Analytics Cloud solution is now certified by the International Business Communication Standards (IBCS), empowering self-service…
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