Smart Health: Expanding Medical Horizons

Feature Article — Last month, the German Medical Association relaxed the ban on long-distance treatment of patients, clearing the way for telemedicine across Germany. It is the first...

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The Customer Revolution: An Open Letter

Today SAP is launching SAP C/4HANA, our new customer experience suite to revolutionize customer relationship management (CRM). Just as the customer experience has reached the…

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CRM is Dead, Long Live CRM

Is your CRM serving your customers or just serving your sales management? Does it make a difference? From a long- and medium-range perspective, it does…

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