SAP Appointed for Government of Jersey Integrated Technology Solution Programme

LONDON, UK SAP SE (NYSE: SAP) today announced it has been appointed as the key technology solution for the Government of Jersey ITS Programme, part of a long-term vision to modernise and improve Jersey’s public services. SAP partner Keytree, a Deloitte Business, has been appointed to lead the delivery of business change services and develop ways to integrate different government systems.

The programme will provide, among other things, a digital back office that will join up finance, payroll and procurement systems. It will provide the foundation for a shift in the way government operates, as well as how it manages Island-wide infrastructure. The changes will enable the Government to standardise and simplify how it works, and develop better ways of working across Commercial Services, Finance, People Services, Asset and Inventory Management. ITS will be delivered using tightly integrated SaaS products SAP S/4HANA Cloud, SAP SuccessFactors, SAP Ariba and SAP Analytics Cloud.

These changes will make it easier for Islanders to access information and support, and will make it simpler for suppliers to work with Government. To deliver the scope of services required, Keytree will team with Sysdoc to lead the business change and Jersey based SME, Web Administration Resource Management (WARM) Solutions, bringing their integration expertise to the delivery, which exemplifies the commitment of all parties to work with local organisations on the successful delivery of the entire project.

Government of Jersey Chief Operating Officer, John Quinn, said: “Keytree, was selected because of its demonstration of technical and business change abilities required to deliver transformation, and alignment with Government of Jersey core values and ways of working. We will be working with them to not only implement new digital systems, but also to develop new ways of working, provide new services to Islanders and businesses and better engage with our suppliers. The ITS project will move us closer to the ‘One Government’ aim of working more efficiently, more effectively, and providing better value for money for Islanders.”

Satpal Biant, Head of Public Sector at SAP UK & Ireland, said: “Digital technologies are bringing huge benefits to the public sector industry, enabling them to become more proactive, automated, data-driven and citizen focused. We will be helping Government of Jersey become an intelligent enterprise, enabling the future of work for its employees and improving how it does business with Islanders, local businesses and supply partners. The project also demonstrates huge investment in the local economy through provision of vital digital skills, employment opportunities and social value initiatives to the local community.”

Assistant Chief Minister, Deputy Scott Wickenden, said: “We have known for some years that Government can’t afford to delay investment in its IT systems. So many of our systems are reaching the end of their life; as well as creating more difficulties for our staff, these systems could, over time, pose an operational risk. The appointment of Keytree to the project will allow us to pair these IT upgrades with new ways of working, freeing staff from more administrative, mundane tasks to work on the tasks which are more engaging, more interesting, and which add value for the people of Jersey.”

As part of the delivery contract, all partners will ensure that the ITS Programme creates additional benefits for Islanders. This means that SAP, Keytree, Sysdoc and WARM will work with a range of organisations to provide digital training, work opportunities, and support for Islanders and local businesses. These organisations will include Digital Jersey, Skills Jersey, the Back to Work team, and local charities, schools and Highlands College. SAP has provided access to SAP Learning Hub student edition, a digital learning platform providing self-paced digital learning content and expert-led live sessions to enable students to gain accreditations and jumpstart their career in IT.

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