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Knowledge for SAP User Groups
Start-ups and legacy brands can connect with new faces and regulars, thanks to machine learning and other intelligent tech that improves the customer experience (CX).
Fostering Female Innovators, Driving the Future of Customer Experience
This week, the SAP Next-Gen program teamed with The Female Quotient to highlight the rise of purpose-driven female innovators on the forefront of customer experience…
SAP C/4HANA Suite Enables Businesses and Partners to Transform CRM
BARCELONA — SAP SE (NYSE: SAP) today announced that Colombina S.A., AVL List GmbH, Deutsche Telekom AG and MEWA Textil-Service AG & Co. Management OHG have…
Solving Shopping Cart Abandonment with Context-Driven Services
The path to purchase for a modern, digitally-native consumer is winding and unpredictable. With so many different ways to shop and new channels emerging regularly,…
Experience Is the Key to Building a Customer-First Organization in the Digital Landscape
As companies continue their digital transformation journeys, customer experience is a key theme that remains top of mind across varying businesses and industries. Specifically, it…
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