WALLDORF — SAP SE (NYSE: SAP) today announced it has been named a leader in the “IDC MarketScape: Worldwide Retail Commerce Platform Software Providers 2020 Vendor Assessment” report.* This is the second time SAP has received the distinction.**
Using the IDC MarketScape’s comprehensive assessment framework and customer feedback gathered through online surveys and phone interviews, the report analyzed nine vendors serving the specific needs of retail companies worldwide across industry segments (food and nonfood retail) and named SAP a leader based on strategies and capabilities.
The report noted, “Customer data for personalization is collected from location and device data (such as shopping cart content, past purchases, commercial metrics, sites visited, and purchase propensity) and aggregated into a unique repository. Moreover, SAP Commerce Cloud enables personalization to anonymous visitors.”
The SAP Commerce Cloud solution supports business-to-consumer (B2C) use cases and complex business-to-business (B2B) scenarios through a unified platform, which offers the sourcing, consignment, complex ordering, delivery options, products, services and pricing that companies require. SAP Commerce Cloud enables organizations to securely identify and connect with customers across channels and manage their profiles, preferences and consent settings throughout an engagement.
“The retail industry is faced with the significant challenge to offer ‘commerce everywhere’ to customers who may use any unique channel to shop, from web to social to in-store,” said Nuno Pedro, head of commerce at SAP Customer Experience. “SAP’s retail commerce platform on SAP Commerce Cloud offers capabilities including personalization and merchandizing, order management for commerce, data integration, target promotions and pricing, which all serve to meet this demand while helping ensure quality customer experiences.”
To learn more, download an excerpt of “IDC MarketScape: Worldwide Retail Commerce Platform Software Providers” here.
Visit the SAP News Center. Follow SAP on Twitter at @SAPNews.
Janice Tsoules, +1 (650) 223-4817, email@example.com, ET
SAP Press Room; firstname.lastname@example.org
About IDC MarketScape: IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor’s position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
*“IDC MarketScape: Worldwide Retail Commerce Platform Software Providers 2020 Vendor Assessment,” doc #US46038320, November 2020.
**”IDC MarketScape: Worldwide Retail Commerce Platform Software Providers 2018 Vendor Assessment,” doc #US43380018, January 2019.
Any statements contained in this document that are not historical facts are forward-looking statements as defined in the U.S. Private Securities Litigation Reform Act of 1995. Words such as “anticipate,” “believe,” “estimate,” “expect,” “forecast,” “intend,” “may,” “plan,” “project,” “predict,” “should” and “will” and similar expressions as they relate to SAP are intended to identify such forward-looking statements. SAP undertakes no obligation to publicly update or revise any forward-looking statements. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from expectations. The factors that could affect SAP’s future financial results are discussed more fully in SAP’s filings with the U.S. Securities and Exchange Commission (“SEC”), including SAP’s most recent Annual Report on Form 20-F filed with the SEC. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates.
© 2020 SAP SE. All rights reserved.
SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP SE in Germany and other countries. Please see https://www.sap.com/copyright for additional trademark information and notices.